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Europe

To apply for this position, please send your resume with a cover letter stating your interest: career.europe@airwidesolutions.com

Software Solution Specialist

Location: Espoo, Finland

Duties and Responsibilities

• To carry out solution support and maintenance activities  
• Drive the resolution of support cases requiring specialist knowledge
• Work to define and diagnose issues by applying technical expertise, product knowledge, and communication and problem solving skills.
• Ensuring that the Service Level Agreements (SLAs) between the customer and Airwide are fulfilled through proper case management.
• Carrying out testing and running diagnostics related to specific customer solution

Qualifications & Experience 

Essential: 

• Good understanding of the following subjects:
• Unix and Linux
• Sun Solaris, HP-UX
• TCP/IP networks
•  Programming experience
• Shell scripting/Perl
• Java
• Troubleshooting skills
• Ability to communicate in English

Desirable:

• Oracle database administration skills
• Understanding of messaging applications
• basic knowledge about sms & mms protocols
• Good knowledge about http

Skills and Competencies

• Good oral and written communication skills
• Understanding of software processes
• Ability to work under pressure

Special Features

In this role a person is expected to participate to specialist on-call rotation.

Although rare, there may be occasions where there is a need to travel for short periods (days) of time.