 |
AirManager Reporting
In order to protect messaging profits, operators need to ensure that messaging systems are providing the maximum contribution to messaging revenues, efficiently and effectively. Information on the usage of value added messaging and data services is needed to more effectively market those services, to react to changes in the market, and improve network performance.
AirManager Reporting delivers accurate, intuitive, and up-to-date information about an operator's entire messaging network and the value added services it supports. By collecting, analyzing and summarizing volumes of data from a multitude of sources and network elements into the reports that operators find most useful, AirManager Reporting gives operators the information they need, when they need it.
- Network Managers have access to network statistics to see trends in messaging volumes and key performance information.
- Customer Care Agents can interrogate the system to determine the status of messages sent by (or expected to be received by) subscribers when handling their inquiries.
- Network Engineers can access performance reports and have real-time access to message event data for rapid troubleshooting.
- VAS Product Managers and Value Added Service Providers and can analyze service performance gaining insight into consumer preferences that inform their portfolio and marketing strategies.
Key Benefits:
- A comprehensive view of the full messaging network
- More effective use of existing network resources
- More accurate planning for capacity and growth
- Higher quality of service and improved customer care
- Increased VAS Revenue through informed strategic and tactical marketing decision making.
|
Product Brochure
AirManager Reporting
Related Solutions
Real-Time Loyalty & Profiling
Network & Personal Security
Messaging Network Optimization |
